26Feb
Avoid Startup Failure

A startup niche is what?

What exactly is a niche, and how does it help to avoid startup failure? It primarily refers to a specific target audience rather than a broad, generalized approach. By identifying demographics, geography, economic status, education level, and unique perspectives, you can tailor your messaging to a specific audience.

At a deeper level, it entails understanding your company’s position in the larger economic landscape. What differentiates you from competitors? Do you provide something unique that addresses a specific need, or do current offerings have flaws? Creating a distinct position for your company is critical to preventing failure. Developing a unique position for your company is crucial when identifying a niche market.

What is the value of a startup niche?

So, why is a startup niche valuable? Contrary to the common belief that targeting a larger audience is better, focusing on a specific niche offers several benefits:

Identity and distinctions

The first step in determining your startup niche is to devise a strategy for distinguishing yourself from the competition. It’s an excellent opportunity to begin developing your brand identity.

Knowing how and why you differ from other companies in your industry can help you set higher brand standards for yourself and begin steadily growing your company. Both now and in the future, your branding and marketing materials will be based on this.

Understanding of the audience

Knowing your niche entails understanding the perspectives and values of your target audience, which allows for more effective communication and marketing strategies. What are their distinct points of view and core values?

If you understand these, you’ll be able to communicate with your target audience much more effectively. Your ability to create more persuasive marketing and advertising materials will improve, as will the likelihood of acquiring a customer during a sales call. Better yet, you can use it to increase customer retention.

Competitive defence

By targeting untapped markets, you can protect your market space from competitors while also lowering marketing costs.

You won’t have to worry about competition invading your economic space if you can create goods and services that are genuinely distinct from those of your competitors. If you target a market that other businesses are completely ignoring, you will benefit from lower marketing costs and increased marketing relevance.

Offensive capabilities

By focusing on a specific niche, you can be more aggressive in your startup niche targeting, directly competing with your biggest competitors by providing better products or appealing to your mutual audiences in a more relevant, targeted manner.

An aggressive competitive strategy emphasizes actively changing your industry and improving all the time in order to stay ahead of the competition. The best way to compete with your opponents is to combine defensive and offensive strategies.

Beginning with the basics

So, how do you discover your startup niche? Here are a few steps:

1. Analyze your competitors to identify market gaps or opportunities.

Once you’ve decided on a basic business concept, begin researching your main competitors. These do not have to be direct competitors offering the same goods and services as you, but they must be related to your industry.

How are they currently putting themselves out there? Who is their target audience? What do they think of themselves? You can use this as inspiration to create your own specialty or try to completely deviate from these norms to differentiate your brand.

2. Conduct market research to determine demographics and trends.

If you have a few ideas for potential target markets or positioning tactics, begin early market research.

Statistic Canada has excellent demographic data for the entire country, and reading publications from major research institutions can help you better understand different populations. As you gain experience, you’ll be able to eliminate customers who aren’t a good fit for your company and start spotting more profitable prospects.

3.Gather feedback from potential customers by conducting surveys and focus groups.

Begin conducting surveys and focus groups if you have a prototype for the product you want to sell or something substantial to show people (such as a demo or 3D model of your product).

You can think about both the demographics you already have in mind and those you haven’t considered yet. What are your customers saying about your product? What do they think of the name of your company? Do they have any suggestions for how to improve? You can get useful advice if you pay attention to the responses of the participants.

4. Create buyer personas to better understand your target audience and guide your marketing and sales strategies.

At this point, you should have enough data to start creating consumer personas. These serve the same purpose as fictitious characters designed to represent the average person in one of your target audiences.

For example, you could create a client persona named “Jerry” to represent urban 30-something men. Customer personas can help you define your niche and make it easier to share information about your target market with other departments like marketing and sales.

Finding your niche

It is not difficult to identify a profitable niche. However, you must conduct the necessary research. Follow these steps to identify a profitable niche in which your startup can thrive and succeed.

5Feb
5 Product Pricing Tips to Pump up Profits

5 product pricing tips to pump up profits. It’s critical for small businesses to keep their profit margins strong. Setting prices for products correctly is essential to both boosting present profitability and promoting future growth. The art of pricing for profit is a crucial skill that many entrepreneurs may not naturally possess, so it is imperative that small business owners develop it.

When deciding how much to charge for their products and services, entrepreneurs must take into account the time and inherent value of their work. Customers are frequently prepared to pay more for higher quality, which highlights the importance of strategic pricing. Establishing prices that are excessively high for low-value goods or too low for high-value goods can undermine consumer trust. Take into consideration applying these five pricing strategies to increase profitability and obtain a competitive advantage.

Retail to wholesale:

Calculate the costs of manufacturing and marketing the products. During this process, you must outline your marketing strategy. If you want to sell through retailers, you should budget for commissions. When approaching retailers, your selling price must match the wholesale price. Because shops resell products, it’s critical to avoid competing with them when deciding on retail pricing. The pricing formula is as follows: retail price = wholesale price x 2.5, while wholesale price equals total cost x 2. If you have a wholesale price of $40 and a retail price of $100, your total cost is $20.

Premium costs:

Companies with unique products use this method regularly and charge significant costs. If your product has a patent or trade secret that offers it a competitive advantage, you should utilize it.

Bundled offers:

Multiple items can be offered at a lower price than if they were sold individually. Frequent examples are Buy One Get One Free and Buy One Get One Half Off. This strategy helps you reduce inventory while enhancing the value perception of your customers.

Time-limited offers:

This strategy produces a sense of urgency and compels customers to purchase immediately. Consider using a discount or inventory countdown timer on product pages.

Psychological pricing:

Psychological pricing is a pricing approach that uses psychology or the subconscious to get customers to pay more. For instance, $6.99 is considered to be “cheaper” than $7. The idea is that buyers would view the somewhat reduced cost as a bargain and feel encouraged to make the purchase.

After putting a pricing strategy into action for a few months, review and revise your plan. Depending on the situation, you could need to adjust product prices, deal with a competitor, or adjust pricing to changing market trends. Don’t be afraid to change your direction when it’s required. A solid pricing strategy can help your business maintain its competitive edge and attract new customers.

18Jan
5 Tips on Scaling A Startup

5 tips on scaling a startup. When a business is being scaled up, one foot is in the startup phase while the other is in the maturing, scale-up phase. You are no longer a new startup with a strong sense of entrepreneurial spirit, an MVP solution, or Seed funding. However, you also aren’t (yet) a Fortune 500 company with tens of thousands of loyal clients.

Here are five of the best tips on scaling a startup.

Those that share your ideals will come to you

You must remain innovative, provide an interesting environment, and align your team’s beliefs if you want to draw in the ideal candidates.

This is a lesson that many people learn as they try to keep up with market trends. You must be aware that for your clients to make educated, comprehensive decisions, they need thorough supply chain sustainability data. There has been a rise in demand for environmental, social, and governance (ESG) data and reporting, as a result of the COVID-19 pandemic. Businesses want and need to demonstrate to their clients (B2B) and customers (B2C) that they are abiding by international norms and that their supply chain conforms with laws governing everything from dangerous drugs to modern slavery. By providing essential supply chain data and transparency, you have strategically positioned your business at the confluence of two major market trends.

Plan and prepare the environment

It is crucial to put mechanisms in place before you need them if you want to scale successfully. Take your time to write out a detailed description for each position so that you don’t hire too many or too few people. Create a multi-day onboarding procedure that is well-structured and makes use of a variety of learning approaches.

If you are looking for investment for your business, this requires a thorough due diligence process. The truth is that investors in venture capital thoroughly investigate each company they potentially invest in. Investors are curious as to what else you are managing poorly if you are not set up correctly in a department like HR.

Culture matters a lot

When you find outstanding people, you don’t want to let the competition steal them away. Hiring not only requires time away from routine activities but also costs money. While studies on the expense of a new employee have varied, estimates frequently go beyond $6,000 per candidate. At the heart of our onboarding process is culture. Even before they acquire any technical information about their work, your new hires should sense that right away. Making sure people feel valued is essential, especially when everyone is working from home.

Details are crucial. For instance, email a gift card for Uber Eats on their first day at the company. With a note saying, the meal is on us. Make sure administrative paperwork is finished and that they have their equipment before their first day.

Simple solutions are needed for complex problems

Another tip for scaling a startup is that simple solutions are needed for complex problems. It’s not simple to find qualified people to fill a variety of specialized tasks. Again, plan forward and keep an eye on the future. Momentum reinforces itself, therefore purposefully recruited amazing team members in the first round of hiring. Now you know who to talk to first when hiring someone, great people know great people.

However, great people also like to collaborate in a productive environment with other great people. As part of the hiring process, ensure that team members are exposed to a variety of coworkers. Participating in the hiring process with your employees is another possible aspect to consider. It’s just another way that prosperity feeds prosperity.

Reward the proper behavior

Some developing businesses run into problems when they reward an outcome, such as closing a deal, even if someone pushed others to do so. Or completing a project on time despite the fact that the team leader expected everyone to work late at night and on weekends. If you want your culture to be strong, make sure you’re rewarding behaviors that encourage colleagues to perform at their best and that align with qualities that are fundamental to your culture. One idea to consider is peer recognition and a reward program that is linked to daily operations. One can use their points to donate money to a good cause, buy gift cards, or transfer them. Giving them away to recognize others for outstanding efforts.

You can obtain insightful data with this system. Which teams are interacting with one another? Do marketing and sales exchange more points than usual? This information provides you with clues about what needs your attention. Keep track of this data because it can help you to determine whether teams are collaborating and working well together.

To scale a business successfully, you must have the foresight to realize the benefits of developing a solid team. Additionally, every touchpoint in scaling a startup is crucial because it is so difficult to recruit new talent in the market nowadays.

15Dec
Understanding Term Sheets: A Comprehensive Guide

Term sheets are crucial elements in various business transactions, especially in the world of startups and venture capital. Although they can be daunting at first glance, understanding them is key to successful negotiations and partnerships. This blog post will demystify the term sheet, guiding you through its complex nuances in a clear, accessible manner.

What is a Term Sheet?

A term sheet serves as an agreement that outlines the fundamental terms and conditions for making an investment, without being legally binding. It serves as a template to develop more detailed legal documents. By setting forth the key terms of the investment agreement, it provides a fundamental framework for business negotiations.

The Anatomy of a Term Sheet

Typically, term sheets consist of two main sections: the economic terms and the control terms.

1. Economic Terms: This aspect covers how the financials of the deal will be handled. The terms include details such as the valuation of the company, investment amount, price per share, and liquidation preferences.

2. Control Terms: This outlines how control will be divided among shareholders. It discusses the details about board composition, voting rights, anti-dilution provisions, and protective provisions.

Let’s delve into these key terms a bit more.

3. Valuation

Valuation refers to the worth of the company. It can be before or after investment. The pre-money valuation plus the investment amount equals the post-money valuation. Understanding this is vital as it affects the percentage of ownership you get for your investment.

4. Investment Amount

This is the total capital that investors provide to the company. The amount is usually provided in exchange for an equity stake in the company. The exact amount of equity depends on the valuation and the total investment.

5. Price Per Share

You can calculate this by dividing the pre-money valuation by the number of outstanding shares before the investment. This determines how many shares an investor will get for their investment.

6. Liquidation Preference

The order of payment in the event of a company sale or liquidation is determined by the liquidation preference, which dictates who receives payment first and in what amount. A “1X” liquidation preference means investors get their money back before other shareholders see any return.

7. Board Composition

This section specifies who will sit on the company’s board of directors. It’s essential because the board has significant influence over the company’s direction.

8. Voting Rights

These outline how major decisions are made. Investors often ask for voting rights on certain significant issues, such as issuing new shares or selling the company.

9. Anti-dilution Provisions

The protection mechanism ensures that investors’ stake in the company remains intact even if the company decides to issue additional shares at a lower price per share than the investors’ initial investment.

10. Protective Provisions

These are rights that allow preferred shareholders to veto certain actions by the company, giving investors a degree of control over decisions that could affect their investment.

11. Deciphering the Term Sheet

Term sheets have significant implications. It’s crucial to understand that the terms stated will lay the foundation for the final, legally enforceable investment agreements. Therefore, while the language of term sheets may seem dense, a thorough understanding is critical. Consider consulting with a legal professional who understands startup financing to ensure your interests are adequately represented. While doing so may incur some expense, it could potentially save you a significant amount in the long run.

Conclusion

Understanding term sheets can feel like learning a new language. With a clear breakdown of the core elements, it becomes less daunting. These documents are crucial to ensuring all parties have a shared understanding of the investment terms. Having a solid grasp of the structure and purpose of term sheets will better prepare you to navigate the world of business finance and investment.

29Nov
Building an Advisory Board

Building an advisory board is an overlooked tool that is very beneficial to a business. It consists of a hand-selected group of advisors that believe in your leadership and are there for the sole purpose of providing strategic advice for your business. They are aligned with your culture and mission and are committed to your success. However, forming the perfect advisory board for you may take quite a bit of planning in order to see a strong return on investment. Do not worry though, that is why we are here to help and give you guidelines before you build your own advisory board!

Know who you are and what you stand for

Complete your Values, Mission, Vision, and Strategic Plan first. You must know what you stand for, why you exist, and where you are going. You must be able to articulate this to any prospective board member. Think about creating an advisory board composed of people who have already achieved what you are trying to achieve so that you can learn from both their successes and their mistakes. In addition, you must be able to share your target customer profiles and your competitive landscape.

Goals/plan

Create a set of objectives you want your company to reach. By outlining your goals, it allows you to select members that help you reach these objectives. This also sets expectations for your advisory board members. It gives them an idea of what their role and purpose will be while serving on your advisory board. By creating these expectations, it allows you to get exactly what your company needs. The wrong advisors will be a waste of time and money and can potentially lead you down the wrong path.

Choosing the right people

Diversify

After outlining what expertise you and your start-up may lack, it is time to start looking for the right people. Selecting the right advisors is just as important as selecting the right employees. Each person should bring a different background, that way your advisory board will be able to cover every area and offer different perspectives. For example, cybersecurity is now a critical addition to any board. Typically, you want to aim for a small group ranging from no more than 4 people. If you choose carefully then a small group of people will suffice. The smaller the better since it will make for easier communication between you and your members.

Term of Membership

It is often difficult to recruit advisory board members: it is always more difficult to terminate their membership. Advisory board members tend to get comfortable with their positions and take initiative to remove them as personal criticism. Therefore, it may be useful to appoint members to a specific term (one, two, or three years) so that an active step has to be taken to renew membership, rather than to withdraw it going forward. This issue might be particularly important when an advisory board is first being established.

Mentors

Members of an advisory board are composed of people who truly care about the success of you and your company. They have no legal obligation or equity in the business, they act only as your mentor and their main goal is to give you advice. With that being said, you will want to seek people you know within your professional network. This way they will be more willing to mentor you. However, be careful in choosing friends or family, as they may not always give you the most honest advice. Not to mention having friends or family on your advisory board may result in conflict/relationship issues that you will want to avoid. You need people who will be brutally honest and willing to challenge your ideas in order to bring different perspectives to the table.

While reaching out to people within your professional network may be easier, you should also aim to seek people outside your network. Finding members of higher stature might be more difficult but extremely beneficial for your company. They will add credibility and this will play an important role when your start-up is in the early stages of funding. It will give your company some traction, which is crucial in the development of any start-up. Not only will it add credibility but also it can expand your professional network and form contacts that can be very useful in the long term.

How to find mentors

At ProMontreal entrepreneurs, we offer a mentorship program where anyone part of the Jewish community can apply and we will connect you with the perfect mentor for you. Over the years, we have connected with successful entrepreneurs and lawyers who are eager to see start-ups succeed. If you check out our mentors on our website, you will find a list of them on the page already.

Compensation

It is important to remember that the people on the advisory board have no equity in the company and are merely there to guide you because they want to see your company succeed. In the early stages of your business venture, it’s a good idea to reward them with dinners, entertainment, etc. It does not need to be a lot but still something to demonstrate your gratitude for their help. As your company progresses, then you will want to think about higher compensation, maybe even a salary but that is all entirely up to you.

You may not have all the expertise in any business venture you dive into but that is normal. Advisory boards can be helpful and fulfilling, or they can be a waste of time. In the end, you get out of them what you put into their creation, development, and operation. That being said, there are many tools to help you realize your vision so do not be afraid to take the risk.

29Sep
How Small Businesses Can Promote Themselves on TikTok

How Small Businesses Can Promote Themselves on TikTok. You might be wondering if an additional social media page is necessary for your small business and if promoting your business on Tiktok can help. TikTok appears to be more of a platform for funny lip-sync videos than a place to market products and services. However, there is a lot of opportunity for small businesses and new brands to use TikTok to reach their target audience in a fun and creative way.

Let’s go over some ideas and examples for the material you may share on TikTok to help promote your small business.

Videos of daily activities.

Firstly, posting videos of your company’s daily operations is a great way to start. These videos show visitors how work is done there. If you take this recommendation, you should create a DVD that details your company’s typical activities and focuses on the tasks that are considered to be the most vital. As a result, this will help your customers understand what it’s really like to be a small business owner.

Highlight your staff.

Employee spotlighting gives your brand a face and showcases the people behind your products and services. Can each member of your team make a video introducing themselves? Or are you a family-owned company? Give your customers a chance to meet the individuals that run your company.

Inform your audience.

On TikTok, you can provide material to your audience that educates them about your industry or expertise. If you’re committed to learning and helping others, you’ll gain credibility, and people will return to you for your honesty.

Share content that reflects your brand.

Essentially, content that demonstrates a brand or business’s values performs best on social media and has the third-highest ROI. In addition, customers are more aware than they have ever been of the charitable organizations that the companies they favor provide financial support for. As a direct result of this increased awareness, customers factor in this information when making decisions about what goods and services to acquire from those businesses.

Considering this, demonstrating your brand’s values on TikTok is an effective way to engage your audience. Thus, people who share your beliefs will take note, and you may be able to convert them into clients.

Idea.

Was there a particular event or circumstance that inspired you to develop the concept for your business? How did you think about your little business?

Production process.

Demonstrate to customers the process of making your products. It shows your commitment to creating value by displaying the time, effort, and attention you put into your work.

Product How-To

Have an excellent procedure for producing your products? With the help of a brief instructional video, show your customers the process of making your goods and services.

Answer Questions

Above all, a great way to engage your audience and develop relationships is by responding to questions. For instance, you can use TikTok’s built-in Q&A function or make videos that answer customer questions.

Protip: use this as a means of understanding the issues clients are having with your business. Particularly, if the same questions are coming up, you may need to update your FAQ page or add new information to your website.

Demo’s

Lastly, small businesses can utilize video to teach customers how to use their items properly.

The video suggestions above are all great tips on how small businesses can promote themselves on TikTok.

21Aug
How to Growth-Hack Your Startup to Success

How to growth-hack your startup to success. The most crucial area of marketing for start-ups is probably growth-hacking. It provides a marketing framework that may generate a high return on investment with few resources. This is essential for early-stage start-ups due to their limited access to resources.

The core foundation of growth-hacking is virality. As such, if you want to get good results, you must count on those who hear your message to share it with others. While a variety of growth-hacking strategies can assist you in becoming viral, the fundamental ideas are what matter. Below you will find key ideas on how to growth-hack your startup to success.

1. Promotion and development go hand in hand

The typical corporate structure and the division of labour in most traditional organizations create a clear divide between tasks like product development, marketing, and design. However, as a result of this, small start-ups can suffer. One of the leading causes of startup failure is premature scaling. A great example of this would be pouring part of your limited resources into a product before product-market fit.

Growth-hacking can help with this since it doesn’t view startup marketing as something that exists in isolation. Instead, it views the creation and popularization of a product as a whole and it makes use of contemporary digital resources to accomplish this.

Being flexible is one of the advantages of startups over a large company. When a product’s level of complexity is still low, tweaks are simple to make.

So, if the item you produced is difficult to sell, the solution from a growth-hacking standpoint isn’t always to “sell ” it harder or in a different way. Instead, it may be beneficial to return to product development mode and ensure that what you are selling addresses a real need for a real set of people. When you achieve product-market fit, marketing your product to these customers should come naturally and without effort.

A repeating cycle of creating, selling, getting feedback, reiterating, and reselling leads to a better product and greater growth.

2. Create something worthwhile to spread

Even if a product is excellent, this does not necessarily mean that consumers will be eager to spend their social capital promoting it.

You typically need to provide people with a bigger incentive to do this in order to get the desired result.

One of the best examples is Dropbox’s referral program, which rewards customers with more storage space for introducing friends. Dropbox increased by 3900% with the aid of this program.

Moreover, there are various approaches that can help you get the same result. For instance, if you’re conducting a closed beta, giving users a limited number of invites to share with their friends can boost the perceived value of each invite and generate a sense of scarcity.

The consumer’s motivation for spreading your content should be built into the product, regardless of the strategy chosen (or piece of content). If your K-factor is greater than 1 (i.e., the average consumer recommends your product to more than one additional person), your growth rates will start to compound very quickly.

3. Put conversion and retention first

Finally, your product must encourage, but also capture and profit from ever-increasing popularity if you want to achieve virality.

A skilled growth-hacker is not deceived by meaningless statistics like website visits and share counts. These things are wonderful, yet they are only surface-level. The attention you can attract is ultimately important, but only if it results in actual business growth.

In conclusion, a startup founder must have a growth-hacking mindset because it is crucial for both product development and marketing.

Focus on bringing in and measurably keeping clients rather than developing your brand. Use a scientific approach with exact tools and quantifiable outcomes. Continuously improve your product, reach your target audience, and incentivize your consumers to stay and spread the word.

7Aug
How to Craft an Investor Update

Crafting an investor update can, at first glance, seem like a challenging endeavor, but let’s demystify the process. As a budding entrepreneur, understanding that this task is a crucial element in maintaining a transparent and symbiotically beneficial relationship with your investors is key. It’s not merely a corporate requirement; it’s an exceptional opportunity for you to pause, look back at your journey, pinpoint any stumbling blocks you’ve encountered, and envision a path forward. This guide is designed to help you navigate this seemingly complex task with ease and efficacy.

We’ll kick things off by digging into why these updates are so important. Regular and clear communication with your investors provides a peek into the engine room of your business. This allows them to spot potential hurdles and golden opportunities, sometimes before they even become apparent to you. This proactive participation not only keeps them actively involved but also engenders a feeling of mutual advancement and success. Moreover, there’s compelling data backing up the importance of these updates – according to research, startups that offer regular investor updates are three times more likely to receive additional funding from existing investors. So, it’s crystal clear; crafting effective updates isn’t just a polite gesture, it’s a strategic move that could positively influence your venture’s durability and expansion.

Understanding the significance of these updates, let’s delve deeper into their composition. Your guiding principles should be simplicity, brevity, and clarity. An investor update need not be a lengthy or elaborate document; in fact, a well-crafted update can be as succinct as it is insightful. Here’s a suggested framework to help you structure your updates:

1. Highlights: Kick off your update by sharing the positive strides you’ve made since your last check-in. These could be critical milestones reached, new clients brought on board, innovative features unveiled, or any other accomplishments indicative of forward momentum. Remember, your investors are looking for signs of progress, so take this opportunity to showcase your wins.

2. Lowlights: This is your chance to demonstrate your transparency and resilience. Share the difficulties currently on your plate, and elucidate the strategies you’re utilizing to surmount them. This forthrightness not only bolsters trust but also exemplifies your proactive approach towards problem-solving.

3. Asks: A golden opportunity lies here to leverage the collective wisdom and far-reaching networks of your investors. Whether you need introductions to potential customers, help with recruitment, or advice on a critical issue, make your requests here. Remember, specificity is crucial – the clearer your asks, the better your investors can assist you.

4. Thanks: A simple but essential gesture – acknowledge the investors who’ve lent a helping hand with your previous asks. This not only promotes active participation but also nurtures a feeling of community and shared victory among your investors.

5. Customer Story: Add a vibrant splash of human interest by incorporating a compelling customer story. This breathes life into your product or service, showcasing its impact in the real world and resonating emotionally with your investors.

6. KPIs: Wrap up your update with key performance indicators, restricting yourself to five or six vital metrics. These could be revenue figures, headcount, runway, or a “north star” KPI that suggests future earnings or traction.

As for how often these updates should be sent, it largely depends on your startup’s stage. If you’re in the very early phases, consider weekly updates. As your venture finds its footing and matures, transition to monthly updates. Once you’re a growth-stage company, a quarterly rhythm usually suffices. Investor updates aren’t mere paperwork; they’re a fundamental aspect of demonstrating to your investors that you’re an engaged entrepreneur and a responsible custodian of their capital. It’s a mechanism that builds trust, stimulates open communication, and ensures swift intervention can be taken if things are veering off course. Your investors are not just check-writers; they are partners on this exhilarating journey. They can provide invaluable help and guidance when they’re in the loop, regardless of whether the news is upbeat or somber.

So there you have it. Crafting investor updates isn’t just a mundane task; it’s a process of introspection, communication, and active engagement. It’s about showing your investors that you genuinely appreciate their partnership and are dedicated to keeping them involved in your voyage. With these guidelines, you’ll find this task less intimidating and much more rewarding.

10Jul
Bill 96 and its Implications for Commerce in Quebec

Quebec’s commerce sector stirs as new language restrictions under Bill 96 take effect on June 1, 2023. The government argues the law preserves and elevates French in Quebec due to perceiving it as threatened. However, the implications of this bill for English language and allophone businesses in the province have sparked concern, with its measures perceived as excessive by anglophone rights groups, including the Quebec Community Groups Network.

Starting from June 1, Bill 96 mandates small Quebec companies to disclose the proportion of employees incapable of communicating in French. The provincial government will then publish this information in its searchable public registry of companies. This requirement applies to businesses with five to 49 employees, with new businesses required to declare this information upon registration. Existing businesses are required to do so when filing their annual update.

The ability to communicate in French at work includes attending meetings, understanding instructions, participating in training, and writing/sharing documents. Premier François Legault seeks to limit English usage in Quebec through extensive toughening of language rules in this legislation.

The implications of these provisions on commerce in Quebec, particularly for English language or allophone businesses, are significant. Bill 96 enshrines in the Charter of human rights and freedoms a new “right to live in French,” requiring businesses to inform and serve consumers and the public in French. Every business offering goods and services to consumers, including those catering to other businesses, must comply with this obligation.

Businesses failing to meet the bill’s requirements face steep penalties. Under Bill 96, violations of the Charter result in increased fines: individuals face fines ranging from $700 to $7,000, while companies face fines ranging from $3,000 to $30,000. A second offence incurs double the fines, while subsequent repeat offences result in triple the fines. If an offence continues for longer than one day, it will constitute a separate offence for each day it continues.

In addition to fines, Bill 96 includes administrative penalties, allowing the Minister of the French Language, in consultation with the Office, to suspend or revoke permits/authorizations of companies repeatedly violating the Charter. Additionally, Bill 96 expands the francization requirements for companies. Previously, only companies with 50+ employees in a six-month period had to register and obtain a francization certificate. Starting from June 1, 2025, companies employing 25 or more people will be subject to this obligation.

Non-compliant companies unable to fulfill francization obligations or reject the Office’s language learning services can’t contract with civil administration or receive public subsidies.

Bill 96 imposes strict language regulations on Quebec’s commerce sector to strengthen French usage, burdening businesses. It mandates disclosing non-French competent workforce and serving customers in French, with significant fines and permit suspensions. Concerns arise among anglophone groups and non-French businesses, impacting linguistic diversity and the economy.

Businesses must comprehend Bill 96’s expectations to ensure compliance and avoid penalties. Understand employee language abilities, communicate with the government, and consider language learning services. Consult legal and HR professionals, engage the Office, and support French promotion in Quebec’s commerce sector.

25Mar
Dissecting Different Types of Revenue

Developing good analytical techniques to help you monitor your business performance is important. It will help you avoid silly mistakes that can negatively affect your business. If you have an SaaS product or B2B business model, your recurring revenue is subscription based and often times, contracts differ and generate different income. The terms; committed annual recurring revenue (cARR), annual recurring revenue (ARR) and bookings are used interchangeably. However you should commit to using one to normalize all your revenue. Being consistent will avoid confusion and mistakes. Here’s a break down what each of these terms mean so you can pick what’s best for your business.

ARR, MRR & cARR

Annual recurring revenue (ARR) normalizes the recurring revenue of your term subscriptions into a one-year period. It is the amount over a set period of time usually the contract length, in a year. Committed annual recurring revenue (cARR) is similar to ARR except it is a future amount. It is a committed amount, because that revenue is not readily available to your business just yet. ARR and cARR is especially useful if the majority of your contracts are minimum 1 year. Monthly recurring revenue (MRR) should be used if your contracts are typically below one year. The recurring revenue in a one month period.

ARR Vs MRR

When is Annual recurring revenue (ARR) used? ARR is used in B2B subscription businesses when the minimum subscription period is one year. Businesses with multi-year contracts are more likely to use ARR, and businesses with lower transaction volume and higher transaction value are more likely to use it. B2B and B2C businesses with monthly subscriptions should use MRR. Companies might use MRR and ARR interchangeably and tend to use ARR as a valuation metric and MRR as an operating metric. Let us compare these two metrics. ARR is useful to reference in board meetings or when analyzing the overall performance of the business. MRR is more useful to analyses day to day operations of the business.

ARR Vs Bookings

The total amount signed over a period is referred to as the bookings. This period can vary depending on many things. It could be, the business, individual or customer. In contrast to ARR’s minimum one-year subscription period, no time frame is specified. For instance, suppose we examine three different revenue streams for companies A, B, and C;

A: $1,000 in bookings with a 2 year contract

B: $1,000 in bookings with a 3 year contract

C: $1,000 in ARR

Looking at these three companies, we notice they have $1,000 in bookings. However, if we standardize this to ARR we can easily compare each of these companies revenues. Company A has $500 ARR, company B has $333 ARR and company C has $1000 ARR. This is where analyzing revenue can get confusing if not all normalized to one metric. For simplicity, bookings are standardized to the ARR metric.

Adopting the ARR metric to your business practices will simplify the way you analyze your revenue!